Effective Date: 01/01/2024
Company: La Casa De Los Plafones

1. Introduction

La Casa De Los Plafones is committed to protecting the privacy and security of your personal data. This Data Protection Policy outlines how we collect, use, store, and protect your information in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR) (EU) 2016/679.

2. What Data We Collect

We may collect and process the following types of personal data:

  • Name, email address, and contact information

  • Billing and shipping addresses

  • Order and transaction details

  • IP address, browser type, and usage data

  • Cookies and tracking data

3. How We Use Your Data

Your personal data is used for the following purposes:

  • To process and deliver your orders

  • To respond to your inquiries and provide customer support

  • To send order confirmations, updates, and promotional communications (only with your consent)

  • To improve our website and personalize your experience

  • To comply with legal obligations

4. Legal Basis for Processing

We process your data based on:

  • Your consent

  • Contractual necessity (e.g., to fulfill orders)

  • Legal obligations

  • Legitimate interests (e.g., improving our services)

5. Data Sharing

We do not sell your data. We may share it with:

  • Service providers (e.g., payment processors, shipping carriers)

  • Government authorities if legally required

  • Trusted third parties to help operate our website and business

All third parties are obligated to keep your information secure and only use it for the specified purpose.

6. Data Retention

We retain personal data only as long as necessary for the purposes stated or as required by law. After this period, data is securely deleted.

7. Your Rights

You have the right to:

  • Access the personal data we hold about you

  • Request correction or deletion of your data

  • Object to or restrict data processing

  • Withdraw consent at any time

  • File a complaint with your data protection authority

8. Cookies

We use cookies to enhance your browsing experience and analyze website traffic. You can manage your cookie preferences in your browser settings or via our cookie banner. 

9. Data Security

We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction.

10. Changes to This Policy

We may update this Data Protection Policy from time to time. Any changes will be posted on this page with an updated effective date.

11. Contact Us

If you have any questions about this policy or how we handle your data.